Foodbank vouchers | Carmarthen Foodbank

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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.

Who holds the vouchers?

We work with frontline professionals in over 40 partner agencies who can meet you in person to discuss your situation. If they feel you could benefit from a food parcel they will issue you with a food voucher. You can then redeem your voucher within seven days at any of the Foodbank Centres.

The Foodbank will retain your information for processing and monitoring, to find out more on how your information is kept and used please check here: Trussell’s Privacy Statement

Please note: Foodbank vouchers are only issued by our partner agencies. Carmarthen Foodbank is unable to issue vouchers directly to clients or influence the decision of any partner agency.

Support other than Food

Although a food parcel will help with the immediate issue of hunger, it does not address the underlying cause of the crisis. You should seek appropriate advice and assistance for your situation i.e. welfare benefit delays/stoppages, debt, fuel poverty, illness, unemployment, relationship breakdown etc. If you already access a support agency or support worker please speak to them about your situation.

When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.

Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

Our partner agencies include advice centres, social workers, housing associations, probation workers, health workers, and professional support agencies. Below is a list of some of the agencies we work with, although not all are listed due to the sensitive nature of their work. If you would like to apply for a voucher please contact an appropriate agency directly.

Children, Young People & Families

Flying Start Tel: 01267 246555

Plant Dewi Tel: 01267 221551

Youth Support Service (16-25 years) Tel: 01554 744 322

Welfare Benefits

Carmarthen Customer Service Hwb

Carmarthen JobCentre Tel: 0800 169 0310 (Existing Benefit Claims) / 0800 055 6688 (New Benefit Claims) / 0800 012 1888 (Welsh)

Claim What’s Yours Team Tel: 01267 234 567

Ex-Forces

SSAFA Tel: 029 2294 1004

Change Step Tel: 0300 777 2259

Farming Community